WORLDWIDE DELIVERY![](https://www.atlantisbioscience.com.sg/home/wp-content/uploads/2020/07/atlantisbioscience-service-icon-global-support.png"){kind=icon}
GLOBAL SUPPORT
GUARANTEE
EASY TO FOLLOW
Any person or organisation purchasing Products from Atlantis Bioscience Pte Ltd.
The Customer’s order for Products as set out on the relevant Atlantis Bioscience documents
All Orion branded products or products distributed by Atlantis Bioscience on behalf of Atlantis Bioscience ‘s suppliers and available through Atlantis Bioscience’s catalogue.
In vitro use of Product by a party, its employees, and/or its agents as an end user in connection with its own internal research, development or educational use and expressly excludes use for Commercial Purposes.
Use for any commercial purpose of any kind, including without limitation: for any therapeutic, diagnostic, prophylactic or in vivo purpose; for resale or transfer in any form (including as part of a kit) to a third party; for analysis or reverse engineering of the Product; for manufacturing; for the provision of services to third parties.
The Order constitutes an offer by the Customer to purchase the Products in accordance with these Terms and Conditions.
These Terms and Conditions apply to the exclusion of any other terms which the Customer seeks to impose or incorporate, or which are implied by trade, custom, practice or course of dealing unless otherwise agreed with Atlantis Bioscience in writing. Atlantis Bioscience may amend these Terms and Conditions from time to time by posting a new version on its website. The Terms and Conditions that will apply to Customer’s Order will be those in place at the time that the Order was submitted to Atlantis Bioscience
Atlantis Bioscience shall confirm in writing any Order placed by Customer and such confirmation will set out:
delivery costs,
arrangements for delivery,
expected delivery time, and
any other information relevant to the Order. Formal acceptance of the Order will take place when the Products are despatched at which point a contract shall be formed between the parties subject to these Terms and Conditions.
The following information is required to process an order:
A Purchase Order Number
Name, phone number and email address or fax number of the purchasing officer – so that Atlantis Bioscience may confirm details of the order;
Name, phone number and email address of the researcher in case of query; and
VAT number, where applicable.
Shipments are made in accordance with Atlantis Bioscience’s standard commercial practices via a carrier selected by Atlantis Bioscience, unless otherwise agreed in writing between the parties. Delivery times are approximate but Atlantis Bioscience will use commercially reasonable efforts to complete delivery as set out on the Order acceptance confirmation.
Dry Ice/4deg ice packs charge
Dry ice and ice packs are charged according to thirty party suppliers’ invoice. The Atlantis management reserves the right to waive these charges for orders above 10,000 Singapore dollar. Dry ice is charged at SGD 2.20 per kg and ice packs are at SGD 2.00 per piece.
Dry ice and ice packs are charged according to thirty party suppliers’ invoice. The Atlantis management reserves the right to waive these charges for orders above 10,000 Singapore dollar. Dry ice is charged at SGD 2.20 per kg and ice packs are at SGD 2.00 per piece.
Risk in Product passes on delivery. Title to Product does not pass until the Product has been paid for in cleared funds.
Packaging and Product should be inspected immediately upon receipt. Notification of damage, shortages or defects should be communicated to Atlantis Bioscience immediately by e-mail or fax.
For Products purchased directly from Atlantis Bioscience and its authorised distributors if the Product does not perform as described on the datasheet associated with the Product, Customer must notify Atlantis Bioscience within 14 days of delivery providing details of the relevant protocol used. Atlantis Bioscience will then examine details of Customer’s protocol to determine whether the problem is protocol related or Product related. For protocol-related problems, Atlantis Bioscience experts will provide reasonable independent advice. For Product-related problems, a replacement or refund will be offered as Customer’s sole remedy.
Atlantis Bioscience may at its discretion, accept the return of any Product ordered incorrectly, subject to a 20% restocking charge on the items plus any shipping, handling and packaging costs. Atlantis Bioscience will not accept returns of Products ordered incorrectly which have special shipping requirements including those shipped on dry ice and those hazardous for transport, any custom Products (including custom modified Products, custom formulations and custom pack size).
In the event of an incorrect Product being delivered, Customer must contact Atlantis Bioscience immediately and store Products at 4°C in its original packaging and await further instruction. Customer must not attempt to return the Product to Atlantis Bioscience before prior authorisation has been received. For Products which have special shipping requirements including those shipped on dry ice, Customer must store as indicated on the applicable data sheet pending receipt of further instructions from Atlantis Bioscience
Notwithstanding the above, Atlantis Bioscience does not permit the return of, or offer refunds for incorrectly ordered Products in Asia Pacific distributor regions.
Atlantis Bioscience may at its discretion, accept the return of any Product ordered incorrectly, subject to a 20% restocking charge on the items plus any shipping, handling and packaging costs. Atlantis Bioscience will not accept returns of Products ordered incorrectly which have special shipping requirements including those shipped on dry ice and those hazardous for transport, any custom Products (including custom modified Products, custom formulations and custom pack size).
In the event of an incorrect Product being delivered, Customer must contact Atlantis Bioscience immediately and store Products at 4°C in its original packaging and await further instruction. Customer must not attempt to return the Product to Atlantis Bioscience before prior authorisation has been received. For Products which have special shipping requirements including those shipped on dry ice, Customer must store as indicated on the applicable data sheet pending receipt of further instructions from Atlantis Bioscience
Notwithstanding the above, Atlantis Bioscience does not permit the return of, or offer refunds for incorrectly ordered Products in Asia Pacific distributor regions.
Prices do not include freight and packing, VAT (or other applicable sales tax) or import duties where these are applicable. Price and other information provided is subject to change without notice, and prices may be changed up to the time of despatch. If prices change between the time of receipt of an Order and despatch, Atlantis Bioscience will contact Customer in advance.
Invoices should be paid no later than 30 days after the invoice date, and Customers must themselves pay any bank charges that are incurred in making the payment. Full payment instructions will be set out on the invoice. At any time and without notice, past due amounts under any invoice may be offset by Atlantis Bioscience against overpayments, credits or any other amounts due to the customer from Atlantis Bioscience. We reserves the right to charge interest on any overdue payments at the rate of 4% per annum above UOB base from time to time. For overseas distributors; minimum order is SGD 1500.00
Atlantis currently accepts cheque, bank and wire transfer as methods of payment.
Atlantis Bioscience shall not be liable for failure to perform any of its obligations resulting from circumstances beyond its reasonable control. Atlantis Bioscience will notify Customers as soon as practically possible after it becomes aware of deficiencies in any Product supplied. Any claim relating to Product shall be limited to replacement or refund of original purchase price paid.
Atlantis Bioscience will not be liable for any professional advice it may offer in relation to the use of Products nor any claims or applications not listed in the literature or any use other than Customer’s own Internal Research Purposes or the misuse of Products which will include using the Products for diagnostic, therapeutic or in vivo use in human subjects. Atlantis Bioscience cannot provide a guarantee for all applications for which a specific reagent may be used. Further, information disclosed in Atlantis Bioscience Product literature should not be considered as a recommendation to use Product in violation of any patents.
To the extent permitted by law, except for personal injury or death caused by Atlantis Bioscience negligence (for which no limit applies), Atlantis Bioscience will not be liable (under contract, by negligence or any other way) for any indirect or consequential loss or damage arising out of or in connection with the Products or this these Terms and Conditions even if Atlantis Bioscience has been advised of the possibility of such damages and Atlantis Bioscience’s total aggregate liability for any loss or damage in respect of product or this agreement will not exceed the amount paid for Product under this order.
To the extent permitted by law, except as set out in these terms Atlantis Bioscience disclaims and excludes all other warranties, conditions, terms, obligations and liabilities in respect of Product provided by Atlantis Bioscience, express or implied, whether by statute, law, custom, trade usage, course of dealings or otherwise, including without limitation those with respect to merchantability, quality, performance, non-infringement of third party rights or fitness or suitability for a particular purpose.
A party (“Receiving Party”) shall keep in strictest confidence all technical or commercial know-how, specifications, inventions, processes or initiatives which are of a confidential nature and have been disclosed to the Receiving Party by the other party (“Disclosing Party”), its employees, agents or subcontractors and any other confidential information concerning the Disclosing Party’s business, its products and services which the Receiving party may obtain. The Receiving Party shall only disclose such confidential information to those of its employees, agents and subcontractors who need to know it for the purpose of discharging the Receiving Party’s obligations under these Terms and Conditions, and shall ensure that such employees, agents and subcontractors comply with the obligations set out in this clause as though they were parties to the contract formed pursuant to these Terms and Conditions. The Receiving Party may also disclose such of the Disclosing Party’s confidential information as is required by law, any governmental or regulatory authority or by a court of competent jurisdiction.
All customers agree to comply with all Singapore laws and regulations controlling the export of commodities and technical data and that they will be solely responsible for any violation of such by their actions. In particular, it is understood and acknowledged that the transfer of certain commodities and technical data is subject to Singapore laws and regulations controlling the export of such commodities and technical data. These laws and regulations, among other things, prohibit or require a licence for the export of certain types of technical data to certain specified countries.
Contracts formed pursuant to these Terms and Conditions shall in all respects be governed by and interpreted in accordance with Singapore Law
If any provision of these Terms and Conditions is or becomes invalid or unenforceable, in whole or in part, in any jurisdiction, the validity and enforceability of the other provisions of these Terms and Conditions and its validity and enforceability in any other jurisdiction shall not be affected. Any failure (in whole or in part) to exercise or delay in exercising any right, power or remedy available under these Terms and Conditions or in law will not constitute a waiver of thereof.
Nothing in these Terms and Conditions is intended to provide any rights to third parties to enforce any term.
